Last Updated: January 20, 2026
This Privacy Policy explains how Traverciti LLC (“Traverciti,” “we,” “us,” “our”) collects, uses, discloses, and protects personal information when you interact with our services and communications channels (collectively, the “Services”).
1) Company Information
Traverciti LLC
Registered Address: 539, W Commerce St Suite 7983, Dallas, Texas 75208, United States
Phone: +1 469 638 3737
Privacy Email: developers@traverciti.com
Legal Email: legal@traverciti.com
2) Information We Collect
We may collect personal information in the following ways:
A) Information you provide directly
Name
Company or organization name
Email address
Phone number
Message content and any information you choose to provide
Information you provide during communications with us
B) Information collected automatically
When you access the Services, we may collect:
IP address and approximate location (derived from IP)
Device type, browser type, operating system
Referring and exit information, timestamps, and interaction data
Log and diagnostic data
C) Cookies and similar technologies
We may use cookies and similar technologies (such as pixels, local storage, and tags) to operate the Services, remember preferences, analyze usage, and improve performance. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
3) How We Use Personal Information
We use personal information for purposes such as:
Responding to inquiries and providing requested information
Communicating with you about potential or existing business engagements
Operating, maintaining, and improving the Services
Security, fraud prevention, abuse monitoring, and troubleshooting
Analytics and performance measurement
Legal compliance and enforcement of our rights
Marketing communications where permitted by law (you may opt out at any time)
4) SMS AND TEXT MESSAGING PRIVACY
If you provide a mobile number, text us, or opt in to receive SMS or other text messages, we may collect and process:
Your phone number
Message content (inbound and outbound)
Timestamps, delivery status, and related metadata
We use this information to:
Send and receive messages you request or authorize
Provide support, scheduling, coordination, and service-related communications
Maintain compliance records for opt-in and opt-out where required
Prevent abuse and ensure security
Mobile opt-in information will not be shared with third parties for marketing purposes.
We may use third-party service providers (such as telecommunications and messaging platforms) to deliver messages. These providers process data on our behalf to transmit messages and provide delivery and compliance functionality, and they are subject to contractual confidentiality and security obligations.
Opt-Out: Reply STOP to unsubscribe. You may also use common opt-out keywords such as END, QUIT, CANCEL, UNSUBSCRIBE, OPT OUT, REVOKE.
Help: Reply HELP for help or contact +1 469 638 3737.
Msg & data rates may apply.
Message frequency varies.
5) Legal Bases for Processing (Where Applicable)
Depending on your location and the context, we process personal information based on one or more of the following:
Your consent (for certain marketing and where required)
Legitimate interests (responding to inquiries, improving Services, securing systems)
Pre-contract steps or performance of a contract (communications about services)
Compliance with legal obligations
6) How We Share Personal Information
We do not sell personal information.
We may share personal information with:
Service providers and vendors that help operate the Services (hosting, analytics, communications, security, support tools, and SMS providers), under confidentiality and security obligations
Professional advisors (lawyers, accountants) where necessary
Authorities if required by law or to protect rights, safety, and security
Business transferees in a merger, acquisition, or asset sale (subject to appropriate safeguards)
7) International Data Transfers
Your personal information may be processed in countries other than your own. Where required, we use appropriate safeguards to protect transferred data.
8) Data Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Typical retention periods:
Inquiry and correspondence records: up to 24 months from the last interaction
SMS/text message records and related metadata: up to 18 months from the last message
Security and system logs: up to 180 days
Contract-related records (if you become a client): for the duration of the engagement plus up to 7 years for business, tax, and legal compliance (as applicable)
We may retain information longer if needed to establish, exercise, or defend legal claims, resolve disputes, or enforce agreements.
9) Security
We maintain reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10) Your Rights and Choices
Depending on your location, you may have the right to:
Request access to personal information we hold about you
Request correction or deletion
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request data portability where applicable
To exercise these rights, contact us at developers@traverciti.com. We may request verification of your identity before responding.
11) Marketing Preferences
You can opt out of marketing emails by using the unsubscribe link in an email (if present) or by contacting us at developers@traverciti.com.
You can opt out of SMS marketing by replying STOP.
Transactional or administrative communications may still be sent where permitted by law (for example, responses to inquiries or service-related notices).
12) Children’s Privacy
The Services are not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children.
13) Third-Party Links
The Services may include links to third-party services. We are not responsible for the privacy practices of third parties, and this Privacy Policy does not apply to them.
14) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date indicates when it was most recently revised.
15) Contact
For privacy questions or requests: developers@traverciti.com
For legal notices: legal@traverciti.com
Phone: +1 469 638 3737
Address: 539, W Commerce St Suite 7983, Dallas, Texas 75208, United States
